Shipping & Returns

2018-08-23

Returns and Refund Returns and refunds, cancellation All products sold through explore- fashion my shopmatic are covered by two year warranty and return policies for we assure you that the quality of the product you will receive a garrantied to be the best in its class. DICTUM:Damaged product will not be exchanged/refunded.This means that if the products have been opened up ,tampered or damaged during written courier, the refunded&exchange policy will be consider null and void Return are accepted within 2 working days of the date of receipt . Returned goods .Must be in Perfect Unopened Condition. Refund will be done through NEFT within 5-7 working days. Order cancellation within in 24hr after placing order . customer support: Your queries and suggestions are very important for us to improve and grow. Please do not hesitate to contact us. All you have to do simplify write to us Email:explorefashion101@gmail.com Terms & Conditions The content of the page is of this website is your for general information and use only . It subject to change without notice. Shipping policy: We arrange the shipments as soon as possible after your orders processed and payments received . It is estimated that your orders delivered within 4-5 business days . The delivery may slowly, particularly during festival,or other holiday periods We try our best to process order as soon as you place an order even though we cannot control delivery in such holiday period.If you have any problem of the delivery please cantact as by email or call oru customer care number. Free shipping orders for above across INDIAOctroi and other charges wherever applicable is prepaid and not to be borne by the customer. It is our endeavour to ship all items in your order together ; however this may not allow to be possible due to product characteristics or availability . Also there may be restrictions on accepting order for certain pin codes as cannot be shipped to those destinations . In such scenarios order will be accepted online and mail will be sent requesting to provide an alternate pin code. In instances where customer places multiple orders within a day or two ,we might combine orders and ship them together. Placing an Order To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product. You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements. After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us. We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons: a. the product is not available; b. we cannot authorise your payment; c. you are not allowed to purchase the Product from us under the applicable law; d. we are not allowed to sell the Product to you under the applicable law; or e. there has been an error in the pricing or description of the product. When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you. Shipping & Delivery Products in stock are normally delivered within the number of working days shown on our website. We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products. Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. Please note that exceptions may apply for the return of certain custom-made, hygienic and other products You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging. If possible, please provide us with a tracking number for the return shipment. If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs. If you have any questions, please contact us. Disclaimer The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service. In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs. Privacy The security of your Personal Information is important to us, but remember that no